1. What materials are used in your rock drilling tools? And what are their advantages?
Our rock drilling tools are manufactured using specialized materials, specifically 23CrNi3Mn and 25Si2MnCrNi2MoV. Sourced from renowned domestic steel manufacturers, these materials offer exceptional advantages.
Stable Performance;Strong Wear Resistance: High Strength: Excellent Machinability:.
2. Are your drilling tools compatible with other international brands? Can they be used interchangeably?
Absolutely! Our rock drilling tools are designed to be compatible with globally recognized brands such as Atlas, Robit, Rockmore, Mincon, and Rockhog. And our tools are priced at around half the cost of their counterparts, without compromising on quality. In fact, our products maintain a quality level of 96.5% or higher, ensuring that you obtain high-quality rock drilling tools at a significantly lower cost.
3. Do you offer technical support and after-sales service for your drilling tools? How do you address customer concerns during usage?
Absolutely! Our dedicated technical support team is available to assist and guide you whenever you encounter questions or challenges while using our drilling tools. With professional training and in-depth knowledge of drilling tools, techniques, and industry applications, our team provides expert advice and solutions to overcome any hurdles you may face. Remember Freely for technical support and after sales service!
4. Does your company maintain sufficient stock to guarantee timely delivery?
At Starockdrill, we maintain a substantial inventory of standard-sized products, allowing us to meet customers' requirements for prompt delivery. For customized or non-standard products, our typical production and delivery time is 18-20 working days. This time-frame ensures adequate time for thorough inspection and testing of each product, guaranteeing compliance with our high-quality standards and meeting customer expectations. In urgent cases, we strive to expedite the production and delivery process to accommodate customer needs.